How to claim your miles
As an Etihad Guest member, you can still claim miles for flights taken with Etihad Airways, or one of our partner airlines. Just ensure:
1. You claim within 6 months of the date you flew
2. Your flight was taken no more than 3 months before you joined Etihad Guest
To claim miles for flights taken before your enrolment date, please email retroclaims@etihadguest.com with a copy of your boarding pass and your Etihad Guest membership number.
If you forget to include your membership number before you fly, or if you think that miles may be owed to your account, simply fill in the form to submit your claim.
Avoid the need to claim again
Always include your Etihad Guest membership number when you book your flight. In case you forget to do so, add your Etihad Guest membership number when you check-in online for your flight or at the check-in desk at the airport.